SERVPRO of North Shasta, Trinity & Greater Tehama Counties Employee Photos

Smiling female employee in a garage with black hair.

Laura B.

Laura Burgdorf is our Sales & Marketing Manager and has been with us since 2003. She is certified in Water Damage Restoration. What she enjoys most about her job is meeting new people and giving them the advice to help them through the process of water, fire, and mold remediation. She has 2 children, Jenna and Nicholas. Spending time with family is her favorite way to enjoy her free time!

female employee with dark hair

Suzy M.

Suzy Mason is our Job File Coordinator at SERVPRO of North Shasta, Trinity & Greater Tehama Counties and she has been with us for six years. She is certified in Water Damage Restoration. Suzy has four children and Lexi, her Boston Terrier. She's a huge San Jose Sharks fan and loves playing golf.

Smiling male employee in a garage with black hair wearing a black SERVPRO shirt

Mike E.

Mike Elkins is the Production Manager at SERVPRO of North Shasta, Trinity & Greater Tehama Counties. He has been with us since 2013. He holds many certifications:

Biohazard Certification

Hazwoper 40 Certification

Fire & Smoke Damage Restoration

Water Damage Restoration

Carpet & Tile  Technician

In his spare time, Mike is very passionate about cooking and doing projects around his house.

Smiling male employee standing next to a SERVPRO vehicle wearing a black SERVPRO shirt.

Tony D.

Our Crew Chief Tony has been with our company for 10 years.  He started with his twin brother, Eric, at SERVPRO in 1987 and he is extremely knowledgeable and experienced.  He is certified in Water Damage Restoration and Fire & Smoke Damage Restoration.  He enjoys riding dirt bikes and snowboarding in his spare time.

Smiling male employee standing next to a SERVPRO vehicle wearing a black SERVPRO shirt.

Eric D.

Our Crew chief Eric has been with our company for 10 years.  He started with his twin brother, Tony, at SERVPRO in 1987 and he is extremely knowledgeable and experienced.  He is certified in Water Damage Restoration and Fire & Smoke Damage Restoration. In his spare time he enjoys hunting and snowboarding. 

Staff picture of SERVPRO of North Shasta, Trinity & Greater Tehama Counties

SERVPRO NORTH SHASTA TEAM

Staff picture

Here is the dream team! Every person in this picture brings something unique and necessary to the table. They are what makes SERVPRO of North Shasta, Trinity & Greater Tehama Counties a favored restoration company in Redding and the surrounding areas. What you will find with our team is empathy, professionalism, excellence, and a problem-solving attitude that puts your peace of mind first.

Husband and wife team standing in front of a SERVPRO vehicle.

Doug and Dianna S.

Meet the owners of Redding, California's SERVPRO of North Shasta, Trinity & Greater Tehama Counties.  Doug's certifications include:

Applied Structural Drying

Carpet Cleaning

Fire & Smoke Damage Restoration

Odor control

Water Damage Restoration

Health & Safety

Upholstery & Fabric Cleaning

Journeyman Textile cleaner

Master Fire & Smoke Restorer

They have been operating this cleaning and restoration company since 1993 and have helped thousands of families and businesses.  They quietly give back to the community by supporting Meals on Wheels, The Salvation Army, Haven Humane Society and countless golf tournaments and fund raisers that support our local communities in Shasta, Siskiyou, Trinity, Tehama and Glenn County.

Male employee smiling in a garage wearing a black SERVPRO shirt, and a black SERVPRO hat

Tom L.

Our Crew chief Tom has been with us for over 20 years!  He is a professional and  seasoned technician. We sincerely appreciate the value he brings to our team.

Tom's certifications include:

Applied Structural Drying

Water Damage

Smiling male employee in a garage wearing a black SERVPRO shirt and black a SERVPRO hat

Marty G.

Marty has been with us since 2019 and has quickly become a favored technician by co-workers and customers alike. Marty is certified in Water Damage Restoration.  Many of our positive customer reviews mention him as the technician on the job. His hard work, fun mentality, and caring attitude have made him an asset to our business. 

smiling female employee in a garage with white hair and a black shirt.

Janeen S.

Janeen has been an employee at SERVPRO of North Shasta, Trinity & Greater Tehama Counties since 2018. If you have called us, chances are you have had the pleasure of speaking with her!

Janeen loves to travel and spend time with her family and loved ones.

When asked what shes enjoys most about working here, she responded "Seeing the customers happy with SERVPRO's work, as well as the techs, to the office staff, and marketing."

Janeen is a valued member of our team and an asset to the growth of our company!

Smiling female employee in a garage with glasses and dark red hair.

Sarah P.

Sarah started with SERVPRO of North Shasta, Trinity & Greater Tehama Counties in 2018. As our office manager, she makes sure our organization continues to run smoothly. Much of the experience our customers have can be attributed to the work she does on a daily basis.

Sarah loves her husband, kids and soon to be grandbaby as well as her dogs! One of her favorite hobbies is cooking.   When asked what she enjoys most about working here she said "I like mostly helping the community in their time of need."

We are thankful she has joined our team, and excited for all of the ways she will continue to help our customers in the future!

Smiling female employee wearing a green SERVPRO shirt standing in front of a SERVPRO vehicle.

Amanda P.

Amanda Parrish is one of our phenomenal Technician Crew Chiefs. She is certified in Water Damage Restoration. She loves to spend time with her family and has one son, one dog, and three cats. What Amanda loves most about her job is coming to work every day and helping people overcome the challenges they face.

Smiling female employee wearing a green SERVPRO shirt standing in front of a SERVPRO vehicle.

Hannah W.

Hanna Weippert is one of our amazing Technician Crew Chiefs. She is certified in Water Damage Restoration. When asked what she enjoys most about her job, she responded that every job is different, and you learn something new every day. Hannah also commented that she enjoys being able to help people during times of great stress in their life. Hanna is an avid animal lover, with cats being her favorite. She has been a painter for several years and collects rare carnivorous plants.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties employee Shayna Acosta

Shayna A.

Shayna Acosta is our digital marketing specialist. She is also a professional dance choreographer and graphic designer. Shayna is married with two kids who are all very creative. When asked what she enjoys most about her job, she responded that she enjoys creating solutions that connect the needs people have to the value we carry.

image of Austin Dorraugh

Austin D.

Austin Dorraugh started back in 2021 and is one of our fantastic technicians. He is an animal lover, with golden retrievers being his #1 favorite. He believes that if you put good into the world, it will come back to you. This is why he always looks to help people, no matter the situation.

image of Jenn P. admin. assistant

Jenn P.

Jenn P. is our Administrative Assistant. She is a psychology student at Simpson University and loves spending time with her family. Jenn loves taking time out to help people thru difficult times and is always going beyond to help our customers with local resources if we don't provide the service.