What our Customers say...

Why SERVPRO Testimonials

I am a local Redding Real Estate Agent, and have just finished up with a project on a home I am listing. SERVPRO North Shasta came in and really did an outstanding job cleaning and removing tobacco smoke from all over the house. Their process was extremely detailed and efficient.

The staff from top to bottom was outstanding! From Laura, to Mike and Tony and his crew, what a great local resource to have. I would use them and recommend them to any of my clients and colleges. Thanks SERVPRO for the great service and work!!

If there were more stars I would add them. My husband recently lost his father and unfortunately the house was left in horrific condition. After speaking to local police they informed us that the house was in severe biohazard condition. Not only did we have to deal with a death but also this news.

I called SERVPRO and spoke to the owner. She was incredibly sincere and kind. We had never encountered this in our lives and she walked us through what needed to be done step by step. We scheduled an appointment for one of their agents to come out and do an assessment. Little did we know that we were meeting not only a professional but someone who helped get us through this incredibly hard time.

Ethan was our rep and not only gave us an estimate but also helped with outside advice on other items needed. He (and his team) also went above and beyond his services to help us with unknowns. He drove 2 hours from Redding to Weed for weeks, even during the fire season, to make sure our job was done right. The overall team at this SERVPRO location are incredible people. Kind, hardworking, dedicated good people.

These guys and gals rock! A pipe burst at my house and they got out there fast! They were courteous, prompt and professional, and they saved my carpet and made sure that there was no mold! Thank you SERVPRO!

I have used SERVPRO on a few projects now and they have provided great customer service. I have received prompt response every time I've called and they have made the effort to accommodate all questions and concerns. I will definitely use them again.

My husband and I own Windermere Real Estate in Redding. We have recommended SERVPRO to our clients and have never been disappointed. Their service is excellent! They are always on time, do impeccable work and they are super nice people, too.

They are so professional and supportive in times of need. Very informative through the whole process.